Divert Life

Data Protection Statement – Go Leap

Last Updated: 01-07-2025
Company: Go Leap Limited
Website: goleap.co.uk

Our Commitment to Your Privacy

At Go Leap, safeguarding your personal information is fundamental to how we operate. This document outlines our approach to collecting, handling, and protecting the data you entrust to us through our web hosting and digital services.

Your use of our platform indicates your acceptance of these practices. We maintain the authority to revise this statement, with updates taking effect once published on goleap.co.uk.

What This Statement Covers

This data protection framework governs information handling across:

  • All Go Leap web properties and services
  • Customer onboarding and account management
  • Technical support and service delivery
  • Marketing and promotional activities

Third-party platforms linked from our services operate under their own data policies, which we recommend reviewing independently.

Regulatory Framework

Our data handling practices align with:

  • UK Data Protection legislation (UK GDPR and DPA 2018)
  • European Union privacy directives
  • California privacy statutes (CCPA/CPRA)
  • International privacy standards where applicable

User Eligibility

Go Leap services are available to adults (18+) and legally competent individuals. We do not intentionally gather information from underage users. Discovery of such data prompts immediate removal from our systems.

Corporate users must possess appropriate authorization to bind their organization to our terms.

Data Collection Categories

Identity and Contact Information

  • Names and professional titles
  • Email addresses and telephone numbers
  • Postal addresses and location data
  • Payment details and financial information
  • Authentication credentials

System and Usage Data

  • Network identifiers and device information
  • Browser specifications and preferences
  • Platform navigation and interaction patterns
  • Performance metrics and error logs
  • Security event records

Account and Service Data

  • Service configurations and preferences
  • Communication history and support interactions
  • Usage statistics and resource consumption
  • Content and file metadata

Purpose of Data Processing

Core Service Delivery

  • Account establishment and maintenance
  • Service provisioning and configuration
  • Payment processing and invoicing
  • Technical support and troubleshooting
  • System security and monitoring

Customer Relations

  • Service notifications and updates
  • Query resolution and assistance
  • Account management communications
  • Service improvement feedback collection

Business Functions

  • Platform enhancement and development
  • Performance analysis and optimization
  • Regulatory compliance and reporting
  • Risk assessment and fraud prevention

Marketing Activities (opt-in basis)

  • Product announcements and promotions
  • Industry insights and educational content
  • Event invitations and webinar notifications

Information Sharing Practices

Authorized Service Partners

Selected vendors assist with:

  • Financial transaction processing
  • Infrastructure management and hosting
  • Customer service and technical support
  • Analytics and performance monitoring

Legal and Regulatory Disclosure

Information may be shared to:

  • Fulfill statutory obligations
  • Support law enforcement investigations
  • Protect company assets and interests
  • Maintain service security and integrity

Corporate Restructuring

Business combination or asset transfer may involve data migration to new entities under equivalent protection standards.

Cross-Border Data Handling

Go Leap primarily operates within UK jurisdiction. International data movement occurs under established protection mechanisms:

  • Recognized adequacy frameworks
  • Contractual data transfer agreements
  • Binding corporate rules and certifications

Information Security Framework

Technical Protection

  • Transport layer security (TLS) encryption
  • Secure hosting infrastructure
  • Regular system hardening and updates
  • Multi-factor authentication systems
  • Continuous threat monitoring

Administrative Controls

  • Staff privacy training programs
  • Role-based access restrictions
  • Regular security audits and assessments
  • Incident response protocols

Data security cannot be guaranteed absolutely. Users should employ robust authentication practices and maintain account security awareness.

Individual Rights and Control

Data Access and Mobility

  • Obtain copies of stored personal information
  • Receive data in transferable formats
  • Review processing activities and purposes

Correction and Maintenance

  • Modify inaccurate or outdated information
  • Update communication preferences
  • Manage account settings and configurations

Removal and Limitation

  • Request information deletion (where legally permissible)
  • Restrict specific processing activities
  • Suspend certain data uses

Choice and Consent

  • Decline marketing communications
  • Object to automated decision-making
  • Withdraw previously granted permissions

Contact [email protected] to exercise these rights. Response timeframes typically range from 15-30 days depending on request complexity.

Web Technologies and Tracking

Go Leap employs various web technologies to:

  • Maintain user sessions and preferences
  • Gather usage analytics and performance data
  • Deliver personalized experiences
  • Ensure platform functionality and security

Browser settings allow technology management, though some restrictions may impact service functionality.

User Content and Materials

Content you upload or create through our services remains your property. However, service provision requires certain usage rights:

  • Content hosting and delivery capabilities
  • Backup and disaster recovery processes
  • Service optimization and improvement
  • Compliance monitoring and enforcement

You warrant ownership or authorization for all submitted materials and accept responsibility for content appropriateness.

Information Retention Practices

We maintain personal data based on:

  • Active service requirements
  • Legal preservation obligations
  • Dispute resolution needs
  • Legitimate business interests

Retention periods vary by data type and regulatory requirements. Routine data purging removes information no longer needed for specified purposes.

Policy Evolution

This statement may be updated to reflect:

  • Service enhancements and new features
  • Regulatory changes and legal requirements
  • Industry best practice developments

Significant modifications are communicated through:

  • Direct email notifications
  • Website announcements
  • Account dashboard alerts

Getting in Touch

For privacy-related questions, concerns, or rights requests:

Primary Contact: [email protected]
General Inquiries: [email protected]
Website: goleap.co.uk

Please reference “Data Protection Inquiry” in your subject line for faster processing.

Dispute Resolution

Unresolved privacy concerns may be escalated to the UK Information Commissioner’s Office (ICO) or relevant supervisory authority in your jurisdiction. We encourage direct communication first to address issues promptly.

Go Leap Limited – Committed to responsible data stewardship and transparent privacy practices.